I'll be gone but ask for Matt or mike and they can get you squared away

You can call Garmin 800 800 1020 and they cAn get you an rma or if you prefer to call us we can help also and can handle everything 855 384 8687 tomorrow

It some thing with the software or the gps module. Some times we can swap out the gps chip and reload the software but most of the time it has to go back to Garmin for replacement

Talk about running the clock out thanks for the update

Bruce, Give the shop a call tomorrow, I'll be out of the office but Matt can walk you through the settings again to help get it fixed. When it zooms out pay attension to the edge of the screen and see what and why it's zooming out. Normally there is a dog or contact at the edge of the screen that ca...

We hand those awards out to ourselves often!

Cody, Just get your collars turned on and it should correct. Right now your handheld doesn't know if you have TT10's or TT15's or T5's after the Update so they default to the tvl which is the safest choice. Once you turn on all your collars the Alpha will figure out you have TT10's and they should g...

The GPS can have bounce just like the telementry. It doesn't happend very often but it can make a collar have some GPS error. I see this a couple times each year. I would turn the collar off and back on to see if that corrects the issue. If it's happening more than a few times I would update the sof...

Yes thank you! We are definitely working on it. It appears that it's been hacked or at least had an attempt to be hacked. We were on top of it this afternoon and have stopped it from compromising the site or any visitors. From what we can tell it's in the cache files now and we are working with Goog...

It just shipped out last week. Should be hitting mailboxes soon if they haven't already. We received our first batch of them. PM's are not the best way to get a hold of me. call the shop and leave a message if you really need something. 1/2 the time when I check PM's it's late on on my phone and I h...

No problem! We get that call quite often!

Here is an article to show you how to stop that from happening, There are two settings you'll want to change.

http://www.dusupply.com/info/my-alpha-u ... oming-out/

Garmin has been fixing these issues since the beginning. It has gotten much better now with the new software. Like I said the steps above will help keep the memory from getting filled up, that is when I see most of the issues arise is the Track log is completely full. We have allot of customers with...

Bearsnva,

Thanks, I just emailed Dave also! I think it's going to be a really good showing. we are seeing allot of positive feed back on this and getting most of the states to commit to sending a rep.

We are working on the pamphlet now.
Buddy

Sent you a PM,

Clear your Archived tracks and change the Track archive to weekly. This will help you out allot.

Also make sure your software is upto date.

Buddy