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astro 320

Posted: Sun May 06, 2012 9:20 pm
by sherlock14
Unit is only a couple months old. wouldn't turn off last night ,so had to take the batteries out . Now it will not turn on . Anybody ever had this happen .

Re: astro 320

Posted: Sun May 06, 2012 10:50 pm
by Steve White
Have never seen or heard of it in the finished product. This is going to be the stupid question of the day. Do you have good batteries? See what I mean :lol:

Now that I think about it more. Do you have a chip in it? If so maybe that is the problem. Try taking it out. If not, it is a first.

Re: astro 320

Posted: Sun May 06, 2012 11:18 pm
by sherlock14
Even tried hooking it up with the USB cord to computer still nothing. My 220 turns on automatic when I hook it up to my computer

Re: astro 320

Posted: Mon May 07, 2012 12:16 am
by Steve White
Well that is interesting! Can't say there is much that can be done. When I was testing the very first prototype there were a few problems. Not sure if this will work or not. But at this point anything is worth a shot.

Hold the map, and enter button down at the same time. Then try to power the unit on while still holding these buttons down. If it works it will ask if you want to erase all data. Say yes and go on.

Hope it works for you. If not you will either have to contact Garmin to get it replaced.

What were you doing when this happened? Anything that you can recall may help. As I am going to relay the info to Garmin and ask about it. Not that it will help you, but am curious myself.

Re: astro 320

Posted: Mon May 07, 2012 7:31 am
by sherlock14
was just tracking the dogs and was going to talk on the radio . and needed to turn it off but it wouldn't with the power button so took out the batteries. after done talking put batteries back in and it wouldn't do nothing .

Re: astro 320

Posted: Mon May 07, 2012 10:34 pm
by sherlock14
Steve this astro was my brother's . Thanks, what you said to do worked. It now turns on and off. don't know what would've locked it up . But it works fine now. Thank you

Re: astro 320

Posted: Tue May 08, 2012 10:03 am
by Steve White
AWESOME!!!!! Glad it worked out for you!!!