Page 1 of 1
Garmin Alpha help
Posted: Sun Jan 20, 2019 12:18 pm
by cord
Alpha will not turn on. It will only display the word garmin. I tried removing sd card, plugging in with out battery. I tried connecting it to the computer for updates. ( which I just updated a month ago). Help please!
Re: Garmin Alpha help
Posted: Sun Jan 20, 2019 12:19 pm
by cord
It will not connect to computer
Re: Garmin Alpha help
Posted: Sun Jan 20, 2019 2:42 pm
by Rossco
When you plugged it into the wall charger without the battery in it, did you also turn it on?
Re: Garmin Alpha help
Posted: Sun Jan 20, 2019 2:51 pm
by cord
Yes but it just turns on to the screen that says garmin
Re: Garmin Alpha help
Posted: Mon Jan 21, 2019 1:00 am
by Taylor
Mime was doing the same couple years ago so I brought it into buddy and he said it was toast. I think he’ll swap it out for a refurbished one for couple hundred bucks or so
Re: Garmin Alpha help
Posted: Mon Jan 21, 2019 6:57 am
by cord
Man I hope not
Re: Garmin Alpha help
Posted: Mon Jan 21, 2019 11:26 am
by HuntAllTheTime
Call Garmin technical support 1888 442 7646. They will probably walk you through some steps to fix it... If it can't be fixed if it is less than a year old they will send you another or I think if its older than a year for approximately $100 -150 and they will send you another one...
Re: Garmin Alpha help
Posted: Tue Jan 22, 2019 11:19 pm
by Olmuleskinner
I do not think they will work without a good battery pack in them. You could need a new battery.
Sent from my E6810 using Tapatalk
Re: Garmin Alpha help
Posted: Wed Jan 23, 2019 12:24 am
by Tom Kose
Google “ garmin alpha master reset “ and the garmin page you need to go to should pop up . The master reset will wipe out anything that you have saved. My alpha did the same thing after I had mine for about a year. It has worked since then. Master reset may not work but it might be worth the chance. Please let us know if you get it working without sending it back to garmin.
Re: Garmin Alpha help
Posted: Wed Jan 23, 2019 2:09 am
by cord
I could not get it working, but double u hunting supply took care of me very well